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Thursday, January 12, 2006

VisiBone: Quality Webmaster Tools that are a Pleasure to Buy

I shop online a lot, and much of the time I end up extremely frustrated. But I just had an unusually pleasant experience with an online purchase that I just have to share here.

VisiBone offers a variety of useful web design tools, including HTML, CSS, and colour reference cards and posters. I just ordered their Browser Book, half expecting the same teeth-grinding experience as usual with online purchases. What a surprise! Their shopping cart works like a charm: no burps or hiccups; no confusing instructions; no looping me back again to the beginning or jumping me out of the site; no request to fill out a field that didn't exist; best of all, no snippy Sorry, we don't ship to Canada at the tail end of the process.

The whole thing took about 30 seconds, moving me smoothly through each stage, from address confirmation to the hand-off to PayPal (they accept credit cards too), and back again for final confirmation. I actually found myself thinking this is what online shopping should always be like!

Their products aren't half bad either. Take a look.

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